Legal Document

crazy predictor Privacy Policy

This document clearly describes how your personal information is collected on the crazy predictor platform, what it is used for, and how it is kept secure.

Last Updated: June 2025 SSL Encryption Protected For Ages 21+

Contents of This Policy

Important: This Privacy Policy applies to all users of the crazy predictor platform. By creating an account or using our services, you are considered to have accepted all terms of this policy. For detailed obligations, please read our Terms and Conditions.

1. Information Collection

We collect certain personal information to operate the crazy predictor platform. The main purpose of this collection is to run a safe, transparent, and responsible service. We collect only the information that is genuinely needed to provide the service.

1.1 Registration and Account Information

We store the information you provide when creating an account:

  • Full name (as per National ID card)
  • Date of birth (for age verification)
  • Mobile number
  • Email address
  • Password

1.2 Identity Verification Information

During the account verification process (KYC), we may verify the following documents:

  • National ID (NID) or passport details
  • Proof of address document
  • Confirmation of mobile money account ownership (bKash, Nagad, or Rocket)

1.3 Financial Transaction Information

Details of transactions, mobile numbers, and amounts are recorded during deposits and withdrawals. This information is used solely for financial security and fraud prevention.

1.4 Automatically Collected Information

When you browse our site, some technical information is collected automatically:

  • IP address and device type
  • Browser type and version
  • Time of site access and session duration
  • Pages visited and click data (log data)
  • Preference and behaviour data collected from cookies

2. Purpose of Information Use

The information collected is used to operate and improve the crazy predictor platform. The specific purposes of use are outlined below:

2.1 Service Operations

  • Account creation, verification, and management
  • Processing deposits and withdrawals
  • Issuing and tracking bonuses and rewards
  • Storing gaming history and transaction records

2.2 Security and Fraud Prevention

  • Detecting unauthorised access to accounts
  • Taking action against money laundering and fraud
  • Detecting multiple account creation or bonus abuse

2.3 Customer Support

Our support team uses account information to respond accurately to your complaints or questions. Support is available 24/7 via live chat and email in both Bengali and English.

2.4 Responsible Gaming

By monitoring your gaming behaviour, we can provide appropriate support if we notice any signs of risk. For more details on this, please read our Responsible Gaming Guidelines.

2.5 Communication and Notifications

  • Sending important account-related notifications
  • Transaction confirmation SMS or email
  • Relevant offers and promotional information, with your consent

3. Information Storage and Security

crazy predictor follows the highest technical standards to protect the personal information of its users. We believe data protection is a fundamental responsibility.

3.1 Encryption

SSL/TLS encryption is used for all data in transit. Industry-standard encryption algorithms are applied for storing passwords and sensitive financial data at rest.

3.2 Access Control

Only staff members who directly need it for their work are granted access to your information. All internal access is logged and regular audits are conducted.

3.3 Security Monitoring

Our systems are under 24/7 security monitoring. An automated system is in place to detect suspicious activity and raise alerts.

3.4 Data Backup

Regular encrypted backups are maintained so that data is not lost due to any technical issue. Backup data is also stored under the same security standards.

4. Sharing Information with Third Parties

crazy predictor never sells your personal information to third parties for commercial purposes. However, limited information may be shared with specific parties as required to operate the service:

4.1 Payment Processing

Relevant financial information is shared with bKash, Nagad, and Rocket to complete transactions through their platforms. This information is used solely for transaction verification.

4.2 Technology Service Providers

Game software providers (such as Pragmatic Play, Evolution, JILI, etc.) receive the minimum necessary information to operate games on their own platforms. These providers follow their own privacy policies.

4.3 Legal Obligations

In cases of court orders, lawful requests from investigating authorities, or legal obligations, necessary information may be shared with the relevant authorities.

4.4 What Is Not Shared

  • Information is not sold to advertisers or marketing companies
  • Information is not disclosed to unrelated third parties
  • Information is not shared on social media without your consent

5. Cookies and Tracking

Cookies are small text files stored on your device that help improve the functionality of a website. crazy predictor uses the following types of cookies:

5.1 Essential Cookies

These cookies are essential for the basic functionality of the site. They are used to maintain login sessions, save language preferences, and carry out security checks. Without these cookies, the site will not work properly.

5.2 Functional Cookies

These cookies are used to remember your preferences, settings, and usage patterns. This makes your experience easier and more personalised.

5.3 Analytics Cookies

Analytics cookies are used to understand which parts of the site are used most and where issues exist. This information is used to improve the quality of the site.

5.4 Cookie Control

You can control or delete cookies from your browser settings. However, disabling essential cookies may affect some functionality of the site.

6. Your Rights

crazy predictor believes every user has the right to control their own information. Your key rights are outlined below:

6.1 Right to Access Information

You can request from us at any time to find out what information we hold about you and how it is being used.

6.2 Right to Correct Information

If there is incorrect or outdated information in your account, you can request a correction. Most information can be updated directly by you from your account settings.

6.3 Right to Delete Information

Where there is no legal obligation, and after closing your account, you may request that your personal information be deleted. However, we are legally required to retain financial transaction records for a specified period.

6.4 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can cancel your subscription at any time by informing our support team.

6.5 Right to Raise a Complaint

If you have any concerns about how your information is used, contact our support team directly. We take all complaints seriously.

7. Data Retention Period

We retain your information only for as long as necessary. Retention policies differ for different types of information:

7.1 Active Account Information

Your core account information is retained for as long as the account is active, and thereafter for the period required under applicable law.

7.2 Financial Transaction Records

Financial transaction data is retained for a specified period after account closure in accordance with applicable financial regulations. This is a legal obligation.

7.3 Logs and Technical Data

Server logs and technical data are generally retained for a short period and deleted after a security review.

7.4 Marketing Consent

If you opt out of marketing communications, your opt-out record is retained to ensure we do not contact you again in the future.

8. Protection of Minors

crazy predictor strictly does not provide services to anyone under the age of 21 (21+). This is one of our core policies.

8.1 Age Verification

Date of birth is collected at registration, and age is confirmed via identity document during the account verification process. If any member is found to be under 21, their account is closed immediately.

8.2 Collection of Children's Information is Prohibited

We never knowingly collect any personal information from individuals under the age of 21. If we become aware that information from a minor is present in our database, it is deleted immediately.

8.3 Guidance for Parents

If you believe your underage child is using our site, please notify our support team immediately. We will take the necessary steps promptly.

9. International Data Transfer

crazy predictor is an international online platform. Data may be processed on servers in different countries in order to operate the service.

9.1 Transfer Safeguards

Whenever data is transferred internationally, appropriate security measures are ensured. All transfers are conducted through encrypted channels.

9.2 Contractual Protections

Data protection agreements are in place with third-party technology partners to ensure your information remains secure at all times.

10. Policy Changes

crazy predictor may update this privacy policy from time to time. Changes may be made due to service updates, technological developments, or legal requirements.

10.1 Notice of Changes

For significant changes, we will post a notice on the site and, where possible, notify registered users by email. The date of the change will be shown in the "Last Updated" section at the top of this page.

10.2 Acceptance of Policy

Continued use of the site after an update will be considered as your acceptance of the new policy. However, if you object to any change, you may request that your account be closed.

This privacy policy is consistent with the values and principles of the platform described on our crazy predictor About Us page. We place the highest importance on transparency.

11. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team provides assistance in Bengali and English 24/7.

Contact by Email:
[email protected]

Live Chat: Get instant support from the chat button on any page of the site.

For answers to common questions, visit our Frequently Asked Questions (FAQ) section — it has direct answers to many questions about accounts, payments, and privacy.

This privacy policy was last updated in June 2025.